Last Updated: February 4, 2026

Privacy policy

Welcome to Growtiko. This Privacy policy explains how we collect, use, and protect your personal information when you use our website.

1. Introduction

Growtiko ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Discord mass messaging and email capture service ("the Service").

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

2.1 Information You Provide Directly

Account Information:

  • Email address

  • Discord user ID

  • Discord server ID(s)

  • Payment information (processed by Stripe)

  • Username and display name

  • Account preferences and settings

User-Generated Content:

  • Messages and campaigns you create

  • Email lists you build

  • Server member data you access

  • Custom templates and content

2.2 Information Collected Automatically

Usage Data:

  • Service usage statistics

  • Feature interactions

  • Message send rates and frequency

  • Campaign performance metrics

  • Login times and session duration

  • IP addresses

  • Browser type and version

  • Device information

Technical Data:

  • Cookies and similar tracking technologies

  • API request logs

  • Error logs and diagnostic data

  • Performance metrics

2.3 Information from Third Parties

Discord:

  • Discord user IDs and usernames

  • Server member lists

  • Guild/server information

  • Message delivery status

  • Discord permissions and roles

Stripe:

  • Payment confirmation

  • Subscription status

  • Billing information

  • Transaction history

3. How We Use Your Information

We use your information for the following purposes:

3.1 Service Delivery

  • Provide and maintain the Service

  • Process your transactions through Stripe

  • Send messages to Discord users as you direct

  • Capture and store email addresses

  • Manage your subscription tier and access

  • Deliver customer support

3.2 Service Improvement

  • Analyze usage patterns and trends

  • Develop new features and functionality

  • Improve user experience

  • Debug and fix technical issues

  • Optimize performance and deliverability

3.3 Communication

  • Send service-related notifications

  • Provide customer support responses

  • Send billing and subscription updates

  • Notify you of Service changes

  • Send marketing communications (with consent)

3.4 Legal and Security

  • Comply with legal obligations

  • Enforce our Terms of Service

  • Prevent fraud and abuse

  • Protect against security threats

  • Resolve disputes

4. Legal Basis for Processing (GDPR)

If you are in the European Economic Area (EEA), our legal basis for collecting and using your information includes:

  • Contract Performance: Processing necessary to provide the Service

  • Legitimate Interests: Improving our Service, preventing fraud, ensuring security

  • Consent: Marketing communications, optional features

  • Legal Obligation: Compliance with laws and regulations

5. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

5.1 Service Providers

Stripe:

  • Payment processing

  • Subscription management

  • Billing operations

Discord:

  • Message delivery

  • API operations

  • Bot functionality

Hosting Providers:

  • Cloud infrastructure

  • Database storage

  • Application hosting

Analytics Services:

  • Usage analytics

  • Performance monitoring

  • Error tracking

5.2 Legal Requirements

We may disclose your information if required to:

  • Comply with legal obligations

  • Respond to lawful requests from authorities

  • Enforce our Terms of Service

  • Protect our rights, property, or safety

  • Prevent fraud or illegal activity

5.3 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5.4 With Your Consent

We may share your information with third parties when you explicitly consent to such sharing.

6. Data Retention

We retain your information for as long as necessary to:

  • Provide the Service to you

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our agreements

Specific Retention Periods:

  • Account data: Retained while your account is active, plus 30 days after deletion

  • Email lists: Retained per your instructions, deleted upon request

  • Usage logs: Retained for 12 months

  • Payment records: Retained for 7 years for tax purposes

  • Support tickets: Retained for 3 years

You may request deletion of your data at any time, subject to legal retention requirements.

7. Your Data Rights

Depending on your location, you may have the following rights:

7.1 General Rights

  • Access: Request a copy of your personal data

  • Correction: Update inaccurate or incomplete information

  • Deletion: Request deletion of your personal data

  • Data Portability: Receive your data in a portable format

  • Objection: Object to certain processing activities

  • Restriction: Request limited processing of your data

  • Withdraw Consent: Revoke previously given consent

7.2 California Privacy Rights (CCPA)

California residents have the right to:

  • Know what personal information is collected

  • Know whether personal information is sold or disclosed

  • Opt-out of the sale of personal information (we do not sell data)

  • Request deletion of personal information

  • Non-discrimination for exercising privacy rights

7.3 European Privacy Rights (GDPR)

EEA residents have additional rights including:

  • Right to lodge a complaint with a supervisory authority

  • Right to data portability

  • Right to object to automated decision-making

  • Right to withdraw consent at any time

To exercise your rights, contact us at: [Your Privacy Email]

8. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

  • Encryption in transit (TLS/SSL)

  • Encryption at rest for sensitive data

  • Access controls and authentication

  • Regular security audits

  • Secure payment processing via Stripe

  • Employee training on data protection

  • Incident response procedures

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including:

  • Standard Contractual Clauses (SCCs)

  • Data Processing Agreements

  • Privacy Shield (where applicable)

  • Adequacy decisions

10. Children's Privacy

The Service is not intended for users under 13 years of age (or 16 in the EEA). We do not knowingly collect personal information from children. If you believe we have collected data from a child, contact us immediately.

11. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Maintain your session

  • Remember your preferences

  • Analyze usage patterns

  • Improve Service performance

Types of Cookies:

  • Essential Cookies: Required for Service functionality

  • Analytics Cookies: Track usage and performance

  • Preference Cookies: Remember your settings

You can control cookies through your browser settings, but this may limit Service functionality.

12. Third-Party Links

The Service may contain links to third-party websites or services. We are not responsible for their privacy practices. We encourage you to review their privacy policies.

13. Do Not Track Signals

We do not currently respond to Do Not Track (DNT) browser signals. We may in the future, and this Privacy Policy will be updated accordingly.

14. Email Marketing and Communications

14.1 Service Emails

We send transactional emails related to your account, which you cannot opt out of while using the Service.

14.2 Marketing Emails

We may send promotional emails. You can unsubscribe at any time using the link in our emails or by contacting us.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Material changes will be communicated via:

  • Email notification

  • Service notification

  • Website announcement

Continued use of the Service after changes constitutes acceptance of the updated Privacy Policy.

16. Data Breach Notification

In the event of a data breach that affects your personal information, we will:

  • Notify affected users within 72 hours (where required by law)

  • Notify relevant supervisory authorities

  • Provide information about the breach and steps being taken

  • Offer guidance on protective measures

17. Contact Us

For questions, concerns, or requests regarding this Privacy Policy or your personal data:

Growtiko, LLC
 1309 Coffeen Avenue STE 1200
Sheridan, WY 82801
United States

Email: info@growtiko.com
Website: https://growtiko.com

For EEA residents, you have the right to lodge a complaint with your local supervisory authority.

18. Consent

By using Growtiko, you consent to this Privacy Policy and agree to its terms.

This Privacy Policy is effective as of the date listed above and applies to all users of the Growtiko service.

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